Archive for the 'Uncategorized' Category

December 22 Podcast

Wednesday, January 31st, 2007

 

Listen Now (MP3, 33.9 MB)

Dec 5th

Monday, November 20th, 2006
Tuesday, December 5th
5:30-7:30 pm
Hyatt Regency Lake Tahoe, Incline Village
Martis Peak Rooms A,B,C
 

RSCVA Strategic Plan

Public Input Meeting

12.05.06

 

 

Notes:

Key Issues

  • What is the reason that people come to Reno-Tahoe? Gaming is obvious….what about why does a convention come? Tahoe, recreation, cultural, history etc. Does RSCVA have the interest, budget and research needed to address? 
  • RSCVA should have the name Tahoe in it. 
  • People don’t know how close Tahoe is to Reno. 
  • Looking at financial chart – 42% of the budget is allocated towards facilities. What is the RSCVA doing as a facility manager? 
  • What do the Nevada Revised Statute regulations say RSCVA should be doing? 
  • The room rate represents the demographic that is coming here. How do we change the demographic? 
  • Before we can change the demographic, we must work with Reno-Tahoe hotel community to change the way they do business. 
  • Convention opportunities come and hotels don’t give the room allocation needed to book the business. Hotels need to help RSCVA book conventions. 
  • Don’t give away the rooms as comps. 
  • Get them here for anything at all and they will gamble. 
  • Non-gaming revenue has an impact on gaming revenue. 
  • Events drive the demand and the higher room rate. 
  • Opportunity: Thunder Valley has a 7.5 to 8 cent floor in Nevada the average is 5.2. You get more for your gambling money here. 
  • What is the perception of the perspective guests in Reno? People still think of Reno as a quickie divorce city.  
  • The demographic of people who come to Reno for outdoor attractions are looking for cheap? 
  • Go to convention planners and find out why they are not coming ….research. 
  • There is a lack of name brand hotels in Reno-Tahoe, which helps to book convention business. 
  • Pro sports or semi-pro sports could bring the demographic we are looking for…. 
  • Need better facilities to bring in sports franchises. 
  • Recreation: Nevada Passage and Exterra Games – how does Reno turn the Truckee River Whitewater Park into a facility that brings tourism dollars in? Both the prior events named bring in a quality visitor and national television exposure. 
  • Historic: Death Valley – 40% of tourists are German. How can we capitalize on our history tourism offerings? 17 mile railroad project in Virginia City has a European draw. 
  • Outdoor enthusiasts and event attendees change the Reno-Tahoe’s poor destination image to something that attracts younger, active people. 
  • RSCVA needs a long-term plan (15 – 20 years outlook). 
  • Tahoe Rim Trail visitors are coming b/c it’s the best not for a cheap room rate. 
  • Regionally: We need to think and promote regionally. 
  • When we lived in TX not as many people wanted to come visit us. Now that we live here we get lots of visitors. Reno is the best kept secret. 
  • Locals fight tourism. Does everyone who lives in Reno, Incline Village, and Tahoe want to increase tourism? We have an education job to do about how tourism makes this destination a better place to live. 
  • Reno has incredible potential. The stewards of the RSCVA have the responsibility to sell it. 

 

Group Input Exercise on RSVCA Core Services and Budget Allocation Percentage

 

Non-Fixed Costs                                   Current %                                 Group Input %

Facility Operations                                 41.8%                                       17.1%

Golf Operations                                     11.9%                                            0%

Special Events                                      1.9%                                         15.9%

Convention Sales                                   17%                                          23.5%

Tourism and Marketing                            15%                                          27.1%

Room Tax Collections                               1.7%                                         2.9%

General and Administration                        10%                                          6.5%

Visitor Centers/Services                           0.7%                                         7.1%

 

  • If you don’t have a capital replacement budget – how do you fund?
  • Most convention centers have public funding/bonds. You must plan for a capital budget within the monies allocated to build for long-term success. Right now the money comes out of the operations budget.
  • RSLEC has tremendous opportunities we need to sustain in the equestrian market, but we must improve the facility to compete with other destinations to keep the business.
  • How do we re-allocate or grow the income to help fund the capital budget?
  • Grow our seasons. Shorten the shoulder seasons. Reno-Tahoe is still a perfect place to visit in the shoulder seasons.
  • 300 days of sunshine is a great competitive advantage.
  • Baby boomer generation – what are they dong? Traveling #1 thing to do when they retire.
  • Ski week now 3 days. People taking shorter getaways instead of long vacation.
  • What do we want to be when we grow up? 15-20 year destination vision needed.
  • How do we deliver on what we want to be?

Mission Statement Draft

Thursday, November 16th, 2006
The mission of the RSCVA is to attract overnight visitors to Reno-Tahoe through tourism marketing, convention sales and facilities operations, to stay in area lodging facilities and enjoy the amenities, attractions and events available, thereby enhancing the quality of life and economic vitality of Northern Nevada.

Special Events Funding Application Process & Allocation Procedures

Tuesday, November 14th, 2006

The special events funding process has varied over the years and needs to be reexamined and solidfied to give the organization a policy that will be followed for the next 3 - 5 years. Staff initiated a workshop taking place on November 14th at 3 p.m. to solicit ideas and feedback from event producers to continue the development of the new and improved process.
 
The current vision for the special event funding is to utilize special events to help brand the destination as America’s Adventure Place (AAP) via marketing opportunities, to increase overnight visitation and to help book RSCVA-owned and operated facilities. In FY 2006-07 funding allocations were evaluated comparing each event’s marketign exposure and room nights (80% value toward marketing exposure and 20% value toward room nights).
 
Reno-Tahoe Special Event Producers who have worked with the RSCVA in the past, Special Event Producers who currently request RSCVA funding, hotel Directors of Marketing and representatives from the Cities of Reno and Sparks special events departments were invited to participate in the Special Event Funding Workshop. The discuss focused on questions that have surfaced regarding the funding process and address concerns and suggestions from all participants. Meeting attendees have been asked to make comments/suggestions and any written comments/suggestions or white paper presentations made at the meeting will be supplied to committee members for review and discussion. This blog is another way to get your opinions in for review. Staff recommendations based on all input will be made to the Marketing & Sales Committee in January.
 
The questions for consideration follow and I encourage your feedback:

1.  Should RSCVA Special Event Funding be used to seed new events?  If so, for what period of time?

2.  Should RSCVA Special Event Funding be used to fund legacy events?  What constitutes a legacy event (years of event, size of event budget)?  If so, under what terms?

3.  Should RSCVA Special Event Funding be used to fund a mix of both new and legacy events?  If so, how should the overall budget be divided for each category?

4. How can we appropriately weigh the benefits to the RSCVA?   What is the appropriate weight of marketing exposure vs. room nights?   What percentage of exposure should out -of-market media receive?  The FY 2006/07 criteria weighted the out-of-market exposure at 80% and the room nights at 20% compared to possible funding; is this appropriate?  If not, what would you recommend?

5.  In FY 2006/07 we valued network TV and Cable TV at different levels; where does satellite television come in?  What other mediums should be considered?  Podcasting, Videocasts?

6. Should RSCVA Special Event Funding be capped at a maximum percentage of the overall event budget?  If so, what should that amount be? 

7.  Should RSCVA Special Event Funding only be awarded if the funds are used to support/purchase out-of-area marketing?  If so, should this be limited to a certain type of marketing? 

8.  Could the RSCVA Special Event Funding process take place only once annually?  Twice?  What kind of impact would funding events once a year place on special events?

9.  In order to receive funding should “Reno-Tahoe” be required to be included in the event name? 

10.  Should the RSCVA grant funding to events that give money to charity from their event or their foundation?

11.  Should the RSCVA have a system of funding that offers specific funding amounts based on set amounts of exposure?  For example, if you want funding of $10,000 the RSCVA must receive X, for funding of $20,000 the RSCVA must receive Y.

12.  How can the RSCVA and Special Event Producers track room nights generated by each special event?     Should all special events that receive funding by the RSCVA be required to utilize an RSCVA approved housing bureau and established event rates at partner hotels?  How would mandated use of a housing organization effect events?

13.  How can the RSCVA and Special Event Producer obtain accurate and consistent attendance figures?   How do we distinguish local vs. out-of-town attendees?

14.  How does the RSCVA’s Special Event Policies compliment what the Cities of Reno and Sparks are doing for special events? 

15.  What type of materials/information should the Special Event Application require?  Do we need to receive budgets, financial statements, marketing plan, and PR plan from each requesting event?

16.  The RSCVA has adopted a policy of phased payments (25% prior to the  event,  50% at beginning of event and final 25% following the completion of the event)  how does this effect special events?

17.  Should the economic impact of a special event be taken into consideration?  If so, whose measurements should be used to ensure consistency?

18.  Should funding be considered only if more than one hotel is involved in the event?

19.  What is a reasonable expectation for visitor survey information to be gathered by special events?  Every 3 years?

20.  Are there circumstances that warrant multi-year funding to Special Events from the RSCVA?

21.  Are there circumstances that the RSCVA should fund events that occur outside of Washoe County?

22.  Should events that occur during our shoulder season (October – May) be eligible to receive more funding than events during prime season, to encourage development of more shoulder season events? 

23.  Should the RSCVA be producing events or just funding them?  If producing, what types of events?

Strategic planning is a systematic process

Monday, November 6th, 2006
  • Strategic planning is a systematic process by which an organization anticipates and plans for its future by undertaking an examination of the organization and its environment by those who have a stake in its future success. It results in a written document that serves as a blueprint to guide the organization towards its future goals.
  • The planning process forces people involved in the organization to come together to discuss the strengths and weaknesses of the organization, to anticipate future problems and opportunities, to determine where they would like to go, and how best to get there. Done well it becomes a symbol of unity, reflecting a collectively supported vision of the organizations future and the most acceptable formula for allocating scarce resources.
  • Order is important. Some things will generate more resources to enable doing additional things, whereas other choices will not leverage resources as effectively.
  • Planning is dynamic, the world changes, technology changes, some initiatives will be more successful than others, planning has to be evaluated and refined over time.

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